What does it then mean when you find the sound, video and game controllers section is not listed? This question has bugged a lot of users that need to access the sound drivers on their PC in order to clear errors and missing sound when they play their audio and video files. This article will explain why the sound, video and game controller section is missing, and how to get it back. This will also likely solve your sound issues.
Why the sound, video and game controllers section is missing in device manager
The reason why the sound video and game controllers section might be missing on your computers, is that windows was unable to find any installed sound cards; therefore there is nothing to display. Missing sound cards can be caused by uninstalled sound card drivers, bad sound card drivers or a malfunction in sound card drivers. This is a common issue when upgrading from previous version of Windows to Windows 10. Drivers from the previous versions may not always be compatible with Windows 10; therefore your PC will not recognize your sound card. If your sound card is not damaged or has not been unplugged from the PC, here is how to solve this issue:
Method 1: Run sound and hardware troubleshooter
Troubleshooter is likely to find the best sound drivers for your PC and install them automatically for you. It will be a good idea to have an internet connection so that the troubleshooter can search for drivers online.
Method 2: Install drivers manually
If troubleshooter doesn’t install your drivers, you might try installing the sound drivers by manually invoking device manager to look for your sound card drivers. Connect to the internet for better results.
Method 3: Look for your sound drivers online and install them
If you are unable to resolve the issue above automatically, you will have to find and install your drivers manually.
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