The following can be marked as the main factors that may cause the error code BM-RGCH-06 when redeeming a voucher code on the Google Play Store:
1. Update the Google Play Store to the Latest Build
You can get error code BM-RGCH-06 when redeeming a Google Play voucher if the installation of the Google Play Store itself is outdated, as it can make the Play Store incompatible with Google servers, leading to the voucher redeem error at hand. In this context, updating the Google Play Store to the latest build may resolve the voucher issue. Before proceeding, ensure you have fully scratched the card, and there is no digit or block of digits still hidden (in the case of a physical scratch card). Also, when inputting code, make sure you do not use spaces or hyphens, only use digits.
2. Try Another Google Account
There are specific requirements (like the voucher card issuance country, etc.) to redeem a voucher code on the Google Play Store, and if your account does not meet those requirements, you may fail to redeem the code on that account with the error code BM-RGCH-06. Here, trying another Google account may resolve the issue.
3. Clear Cache and Data of the Google Play Store
If the data or cache of the Google Play Store is corrupt, then the Play Store may fail to launch or use the modules essential for redeeming a voucher code, thus causing the error. In this scenario, clearing the cache and data of the Google Play Store may solve the problem.
4. Change Your Payment Profile Address on Google
If your payment profile address does not belong to a country where the voucher code you are trying to redeem is valid or your payment profile address is empty or incorrect, then that may result in a conflict as Google may fail to authenticate the country where the code is being redeemed. Changing your payment profile address on Google may solve the problem in such a scenario. Keep in mind that this address change has once in a year limit. You may contact Google Support (Google Play Store > Help & Feedback > Contact Us) to resolve the issue if none of the above worked.
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